Boost Tel Pty Limited (ACN 092 384 417) (Boost Mobile) is committed to safeguarding the personal information it collects from its customers.
Boost Mobile complies with the Australian Privacy Principles (APPs) under the Commonwealth Privacy Act 1988 and is committed to collecting and holding Personal Information in accordance with the requirements of the APPs.
Personal Information is information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable.
You are under no obligation to provide your Personal Information to Boost Mobile unless you are making a purchase of a pre-paid mobile service, using a credit card or entering a competition. However, if you do not provide your Personal Information, you may not be able to access and/or purchase certain product or services, or submit and have posted any comments made by you on, for example, news articles and other material featured on the Boost Mobile website.
The Personal Information we collect from the Website and store may include (but is not limited to), names, addresses, contact details, gender, occupation, company and if relevant, financial information, including credit card information, banking details and income information.
Unless you consent, Boost Mobile will only use Personal Information collected from the Website for the primary purpose for which it was collected.
For purposes outside those that would be reasonably expected, Boost Mobile will obtain your consent to the use of your Personal Information. Additionally, Boost Mobile may write to any email address supplied by you to confirm that the email address is genuine.
You have a right to request access to your Personal Information unless:
You may request access the Personal Information that Boost Mobile may hold about you in the following manner:
Boost Mobile’s ability to grant you access to, and correct, Personal Information which it holds about you, which was collected and provided to Boost Mobile by its clients or a third party, may be limited by Boost Mobile’s contractual arrangements with it clients or that third party.
If Boost Mobile receives a request about any Indirect Personal Information held by it, Boost Mobile will refer that request to the client or third party, for whom it may hold that information, and who may better attend to your request.
Boost Mobile will respond to a request for access to Personal Information within a reasonable period after the request is made, which is general within a 30 day period. Boost Mobile may also charge a fee for providing access to Personal Information to recover the reasonable costs that we incur in processing your request.
The data we collect from you is processed by staff, who either work for Boost Mobile, or for one of its service providers. Such staff may be engaged in, among other things, the fulfilment of your orders, the processing of payment details and the provision of support services. Such staff may have access to any Personal Information you provide for the purposes of allowing us to perform these tasks.
In certain circumstances, Boost Mobile may be compelled by law to disclose Personal Information to various authorities, such as where Boost Mobile is compelled to disclose the Personal Information by a warrant. Boost Mobile uses Personal Information only for the purposes for which it was given, unless expressly authorised to use the Personal Information for other uses (see point 6 above). Boost Mobile does not sell, rent or trade personal information collected from the Website to or with third parties.
Boost Mobile take reasonable steps to protect any Personal Information that it holds from misuse and loss. It also protects that Personal Information from unauthorised access, modification and disclosure. Only you can access your personal information and Boost Mobile staff and/or service providers.
Specific examples of initiatives used by Boost Mobile to protect Personal Information include:
Boost Mobile is not likely to disclose any Personal Information to overseas recipients.
POST: Ground Floor Suite 1A,
170 – 180 Bourke Street,
Alexandria, NSW 2015
TELEPHONE: (02) 9299 9655
FACSIMILE: (02) 9299 9300
For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner’s website at http://www.privacy.gov.au.
Your personal information may be collected, used and disclosed (including for marketing purposes) by both Telstra and Boost. Please read the Telstra Privacy Statement “Protecting You privacy” available at www.telstra.com.au/privacy/privacy_statement.html which set out how your personal information is collected, used and disclosed (including for marketing purposes) and your rights in relations to accessing and correcting that information. You agree to the collection, use and disclosure of your personal information in accordance with the Telstra Privacy Statement.