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Common Questions

What is a $10 Add-On?

Need a bit more juice this month? If you joined Boost before 12 July 2016 and you have not changed your offer to UNTLD Plus™ you can top up your plan with a $10 Add-On.

The add on is valid for 30 days and includes:

  • 500MB of additional data
  • $10 of credit that can be used on domestic and international calls, SMS and MMS
    • Domestic calls are charged at 10c per min or part thereof
    • International calls are charged from 3c per min (full rates)
    • Message bank retrieval charged at 89c per min or part thereof + 39c connection fee
    • International roaming charged as per countries roaming rates

You can grab a $10 Add-On using your favourite recharge method.

If you joined Boost after 12 July 2016 or you have changed your offer to UNLTD Plus™ you will need to get a $15 Bolt-On.

How do I change my account details?

To change your account details, please contact our Customer Care team on 125 8881 (8am-9pm, 7 days).

How do I divert calls to Voicemail?

To divert calls to Voicemail:

  • When unreachable, dial *62*101#
  • When busy, dial *67*101#

To cancel the divert to Voicemail:

  • When unanswered, dial #61#
  • When unreachable, dial #62#
  • When busy, dial #67#
  • To cancel MessageBank and enable Message2Txt, dial #002#