If you’ve lost your SIM or got a new phone and your SIM card doesn’t fit, don’t worry. We can organise a new SIM to be sent out to you ASAP.
All you need to do is contact our customer care team on 1258881 or live chat and let us know what type of phone you have or what type of SIM you’re after. We’ll send it out to you.
The new SIM, once activated, will replace your old one. This means everything on your account will stay the same, including your phone number and any credit balance you may still have.
Porting your number across to the new Boost Pre-paid Mobile service is as easy as:
If you are porting from Telstra to Boost Mobile, you will need a blank Boost Mobile SIM card from Customer Care. Click here for more information.
Bear in mind, porting can take up to 48 hours to complete.