Activate your prepaid service, set Auto Recharge and enjoy a range of benefits including data free music streaming of Apple Music (see Fine Print for terms), rewards like 2 for 1 vouchers, generous data allowances to use anytime plus extra 1GB every weekend, 4G coverage on the Telstra Mobile Network, and no lock-in contracts.
For more information on this offer and all the terms & conditions, visit our rates page here.
4G IS AVAILABLE IN ALL CAPITAL CBDS AND ASSOCIATED AIRPORTS, MOST SURROUNDING SUBURBAN AREAS AND IN OVER 600 REGIONAL AREAS. 4G SERVICES REQUIRE A 4G COMPATIBLE HANDSET.
There are three different SIM card sizes for phones: Standard, Micro and Nano. The best way to find out the size of your SIM is on the packaging your phone came in or the website for your phone type. Here are some general tips that might help you:
Boost SIM packs come in three different types:
Porting your number across to Boost Mobile service is easy.
When activating your SIM, simply select the “Bring my phone number” tab. Fill in your details and we’ll sort it out with your previous provider.
Your number should be active on Boost Mobile within 4 to 24 hours after activating. If you make a request outside business hours, including Sundays and public holidays, we’ll process it on the next business day. You can still use the number with your previous provider until the switch to us is complete.
If you are porting from Telstra to Boost Mobile, you will need a special blank Boost Mobile SIM. Please call 125 8881 (8am-9pm AEST, 7 days) and we will send one out to you.
Please be aware that the switch will only happen during these hours:
Mon-Fri: 8am-8pm AEST
Sat: 10am-6pm AEST
If you’re outside of these times, your number will still be active with your existing provider until the next business day.
We’ll email and SMS you once your number is active.
Subject to stock availability and your delivery location, you should receive your order within the following business days:
For security reasons, you’ll need to show the same ID you used to order online when accepting your delivery from courier.
If you aren’t at home when your order is delivered, it’ll be taken to Australia Post and you’ll have to make arrangements (at your cost) to collect it. We’ll leave a card with the details of where it is and your order number.
If you have any issues with your order, contact our Customer Care team on 125 8881 (8am-9pm, 7 days) or on live chat (24hrs, 7 days). Please ensure you enter the correct delivery address and contact details. Boost Mobile will not be held responsible for items that are shipped to an address you submitted incorrectly. You will be given the opportunity to review and confirm your address on the review section of the website. If this is not noticed until after your order is finalised, please contact us by calling 125 8881. If your order has been dispatched before you notify us, you may be charged an additional fee for redirecting the order.