How to Screenshot on an Android Phone

How to Screenshot on an Android Phone A screenshot is an image that captures and displays the current content on a phone. Screenshotting is a usefu...

How to Use AirDrop

How to Use AirDrop AirDrop is a Wi-fi and Bluetooth feature available only to Apple devices such as the iPhone, iPad, Macbook Air, Macbook Pro, and...

How to Hotspot on Your Mobile Phone

How to Hotspot on Your Mobile Phone Hotspotting is a feature available on most mobile devices that allows people to share their wi-fi network with ...

5G Trial

5g
5G Trial Access From 30 May, we'll be rolling out a 5G access trial for Boost customers. To be eligble for the trial you need to have an active rec...

5G Coverage FAQs

5G Coverage FAQs How do I access 5G? You’ll need a 5G device and a recharge that enables you to connect to Telstra 5G. You’ll also need to be in an...

Where to go for Help & Support

Getting Started
Where to go for Help & Support If you have a question, chances are someone else has a similar one. Check out our FAQs , Refurbished FAQs, or ou...

How to use Google Pay

Help & Support
How to use Google Pay Google Pay is a mobile payments app that allows you to store your credit & debit cards, shopping (aka loyalty) cards all ...

How to use Apple Pay

Help & Support
How to use Apple Pay? Apple pay is making it easier to make purchases from your iPhone or Apple Watch. Make everyday purchases in stores, in-apps a...

Create a Wi-Fi hotspot

Getting Started
How to turn your phone into a Wi-Fi hotspot Using your phone to create a Wi-Fi hotspot for other devices is easy. To create a hotspot on an iPhone:...

Boost ID

Account & Settings
What is a Boost ID and why do I need one? A Boost ID is a username and password that you can use to log into the My Boost Mobile app.Your Boost ID ...

Wi-Fi Calling

Balance & Usage
Does Boost support Wi-Fi Calling? Wi-Fi calling enables you to make calls using a fixed Wi-Fi connection from your compatible Boost phone when you ...

Included Calls

Balance & Usage
What types of calls are included in Boost plans? All our plans include unlimited calls and text to standard national numbers, which means you can c...

Data Sharing

Help & Support
Does Boost offer data sharing? No, Boost doesn't offer data sharing between your service and and another Boost service.

Smart watch compatibility

Help & Support
Can I use my Smart watch with Boost? Boost doesn't currently support the use of cellular Smartwatches with your existing number, including Apple wa...

Does Boost have eSIM capability

Help & Support
Does Boost have eSIM capability? Boost doesn't currently have eSIM capability yet. However we are working on it as we know its something our custom...

Change account ownership

Account & Settings
How to change your account ownership To transfer your account to another person, or to update account details, please contact us. You can call 1800...

Extend your ring time

Account & Settings
How to extend your ring time To extend your phone's ring time, follow these simple steps: On your Boost mobile dial **61*101**(number of seconds: ...

Manage your service

Account & Settings
How to manage your service The easiest way to manage your service is in the My Boost Mobile app. With the My Boost Mobile app you can recharge, set...

Spam, prank or unwanted calls

Account & Settings
How to stop spam, prank or unwanted calls If you are experiencing nuisance calls or messages, please contact us so we can further investigate it wi...

Stream Apple Music data free

Balance & Usage
Can I stream Apple Music data free? Boost Mobile no longer offers Data Free streaming with Apple Music. To find out more about what is included in ...