Where to go for Help & Support If you have a question, chances are someone else has a similar one. Check out our FAQs , Refurbished FAQs, or ou...

How to use Google Pay Google Pay is a mobile payments app that allows you to store your credit & debit cards, shopping (aka loyalty) cards all ...

How to use Apple Pay? Apple pay is making it easier to make purchases from your iPhone or Apple Watch. Make everyday purchases in stores, in-apps a...

How to turn your phone into a Wi-Fi hotspot Using your phone to create a Wi-Fi hotspot for other devices is easy. To create a hotspot on an iPhone:...

What is a Boost ID and why do I need one? A Boost ID is a username and password that you can use to log into the My Boost Mobile app.Your Boost ID ...

Does Boost support Wi-Fi Calling? Wi-Fi calling enables you to make calls using a fixed Wi-Fi connection from your compatible Boost phone when you ...

What types of calls are included in Boost plans? All our plans include unlimited calls and text to standard national numbers, which means you can c...

Does Boost offer data sharing? No, Boost doesn't offer data sharing between your service and and another Boost service.

Can I use my Smart watch with Boost? Boost doesn't currently support the use of cellular Smartwatches with your existing number, including Apple wa...

Does Boost have eSIM capability? Boost doesn't currently have eSIM capability yet. However we are working on it as we know its something our custom...

How to change your account ownership To transfer your account to another person, or to update account details, please contact us. You can call 1800...

How to extend your ring time To extend your phone's ring time, follow these simple steps: On your Boost mobile dial **61*101**(number of seconds: ...

How to manage your service The easiest way to manage your service is in the My Boost Mobile app. With the My Boost Mobile app you can recharge, set...

How to stop spam, prank or unwanted calls If you are experiencing nuisance calls or messages, please contact us so we can further investigate it wi...

Can I stream Apple Music data free? Boost Mobile no longer offers Data Free streaming with Apple Music. To find out more about what is included in ...

Is MMS included my plan? Yes! MMS is included in all Boost Mobile plans as part of your unlimited standard national calls & text inclusions.  I...

How do I see my recharge history?  You can see your recharge history in the My Boost Mobile app. Simply open the My Boost Mobile app and sign in wi...

How do I get my call history? You can see your call history in the My Boost Mobile app.  Simply open the My Boost Mobile app and sign in with your ...

How can I fix my SIM card error? There are a number of reasons that you are experiencing a SIM card error. If your SIM is not installed properly, t...

How to check for outages or service disruptions   If you are unable to use your Boost Mobile to send SMS, make calls or get online, it may be due t...