Got a question? You’ll find the answer here, or you can Message us for support.

Need some help?

The best way to get in touch if you need help is to Message us. The team are available 7am-11pm AEDT, 7 days..

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If you’re activating, recharging, managing your service or have a puzzling question, we’ve got the answer for you!

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Check your usage and balance, set up Auto recharge, access help and more with the My Boost Mobile App.

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Got a question about your service? Need some advice?
Ask our community… We promise they’re nice.

Ask a Question?


The quickest & easiest way to get in contact is to Message Us (7am-11pm AEDT, 7 days). Simply click the Message us button above.

Alternatively, you can give us a call (8am – 8pm AEDT, Mon-Fri) on:
Boost customers: 125 8881
New customers: 1800 100 933
Due to COVID-19 restrictions, our call centre has reduced capacity and we are experiencing longer that usual wait times.
Thank you for your patience while we work to improve it. If your query is urgent, please Message us