Bringing your current number

Porting your number across to the new Boost Pre-paid Mobile service is as easy as:

  1. Check that your phone is unlocked and 850MHz compatible
  2. Grab a Boost Mobile SIM pack from a participating retailer, or online at
  3. When activating your SIM, select the “Bring my phone number” tab. You need to make sure your name and DOB match up with your existing account – and if you’re porting over from a post-paid account, you’ll need your account number. Have your SIM serial number handy for the operator – you’ll find it on your Boost Mobile SIM pack.
  4. If your phone is 850MHz compatible but was previously used on a different network, you’ll need to change some settings for it to work on the Telstra 4G Mobile network.

If you are porting from Telstra to Boost Mobile, you will need a blank Boost Mobile SIM card from Customer Care. Click here for more information.

Bear in mind, porting can take up to 48 hours to complete.