CHANGES TO INTERNATIONAL INCLUSIONS

We are making some changes to the included destinations for international calls. 

From 1 February 2022, Afghanistan will no longer be available for international calls, and the Philippines and South Africa will move from unlimited calls to an allocation of call minutes.

At the same time, we will be replacing these destinations with new destinations.  Brazil and the Netherlands will now be available for unlimited calls, while Argentina will be included as one of the 30 destinations with an allocation of call minutes.

Frequently Asked Questions

As you are an existing customer, on your next recharge after 1st Feb 2022, you will no longer be able to call Afghanistan. If you try, your call will not be connected.

We encourage you to look into using data and apps to contact people in Afghanistan, such as Whatsapp, Facebook, Facetime or other apps that allow you to keep in touch.

As you are an existing customer, on your next recharge after 1st Feb 2022, you will be able to continue calling Philippines and South Africa but instead of having unlimited minutes to make calls, these countries will now be limited to a capped number of minutes.

For a $30/$40/$50/$70 recharge, you will be limited to 300mins / recharge
For a $200 recharge, you will be limited to 1200 mins / recharge
For a $300 recharge, you will be limited to 3600mins / recharge

As you are an existing customer, on your next recharge after 1st Feb 2022, you will be able to continue calling Netherland and Brazil but you’ll now be able to call these countries on an unlimited basis! There will be no capped number of minutes per recharge

No. There are no changes to the number of international SMS that each recharge includes. International SMS is to any country in the world, regardless of whether you can call that country or not.