HELP & SUPPORT

Got a question? You’ll find the answer here.

Boost Refurbs

For help with Boost Refurbs please email boostrefurbished@alegre.net.au (7 days) between 9am-5pm and you’ll usually receive a response within one business day.

Email Alegre

Message Us

We're here to help 7am-11pm AEST, 7 days. Simply hit the Message us button below.

Message Us

Chat on Facebook

We’re here to help on Facebook Messenger anytime that suits you – day or night, the team never sleep.

Facebook Chat

Call Us

You can call us from 8am-8pm (AEST) 7 days on:
- Boost customers: 125 8881
- New customers: 1800 100 933

Call Us

Boost Mobile Service FAQ’s

You’re question probably has an answer, so don’t pull your hair out, check out our FAQ’s

Mobile Service FAQs

Refurbished FAQs

Check out the Refurbished Phone & Device FAQ's here.

Refurbished FAQs

Real time coverage updates in your area

Having trouble making calls or sending text? Mobile data not working or feel like your service is on the blink?

Check Coverage

Get the My Boost Mobile app for iOS

Recharge and manage your service 24/7 with the My Boost Mobile app.

Download for iOS

Get the My Boost Mobile app for Android

Recharge and manage your service 24/7 with the My Boost Mobile app

Download for Android

Still can't find the answer you're after?

Check out other Help & Support articles

Help & Support articles