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LET’S GO SHOPPING

GET YOUR HANDS ON OUR PREPAID SIMS OR PHONES

SIM PACKS

$2 SIM PACK

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THE PERFECT FIT
TO GET YOU STARTED

$10 SIM PACK

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1GB INCLUDED FOR
USE WITHIN 7 DAYS.

$30 SIM PACK

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4GB INCLUDED FOR
USE WITHIN 28 DAYS

$40 SIM PACK

$40 Prepaid SIM

8GB INCLUDED FOR
USE WITHIN 28 DAYS.

PHONES

ZUME 5

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THIS LITTLE NUGGET
WAS $69. NOW $34.50.

LUNA

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THE POCKET ROCKET
WAS $49. NOW $19.

RECHARGES

$10 RECHARGE

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1GB TO USE
WITHIN 7 DAYS

$20 RECHARGE

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1GB TO USE
WITHIN 28 DAYS

$30 RECHARGE

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4GB + 4GB BONUS
ON FIRST TWO RECHARGES

$40 RECHARGE

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8GB + 8GB BONUS
ON FIRST TWO RECHARGES

$50 RECHARGE

$50 Prepaid Recharge

12GB + 12GB BONUS
ON FIRST TWO RECHARGES

COMMON QUESTIONS

Subject to stock availability and your delivery location, you should receive your order within the following business days:

  • Metro – Sydney, Melbourne, Adelaide, Perth, Canberra, Darwin, Hobart & Brisbane (all capital cities) if your order is placed by 4pm you will receive the next business day.
  • Non-Metro areas – 2-5 business days.
  • Regional/Rural/Remote areas – 2-7 business days.

For security reasons, you’ll need to show the same ID you used to order online when accepting your delivery from the courier.

If you aren’t at home when your order is delivered, it’ll be taken to Australia Post and you’ll have to make arrangements (at your cost) to collect it. We’ll leave a card with the details of where it is and your order number.

If you have any issues with your order, contact our Customer Care team on 125 8881 (8am-9pm, 7 days) or on live chat (24hrs, 7 days). Please ensure you enter the correct delivery address and contact details. Boost Mobile will not be held responsible for items that are shipped to an address you submitted incorrectly. You will be given the opportunity to review and confirm your address on the review section of the website. If this is not noticed until after your order is finalised, please contact us by calling 125 8881. If your order has been dispatched before you notify us, you may be charged an additional fee for redirecting the order.

You can activate your SIM using your existing number or we’ll give you a new one. If you are porting from Telstra to Boost Mobile, you will need a special blank Boost Mobile SIM. Please call 1800 026 678 and we will send one out to you.

To activate your SIM

Simply head to boost.com.au/activate and follow the steps.

 If you wish to keep your existing number simply select “Keep my existing number” during the activation process. You do not need to contact your previous provider. We’ll sort that out with them.

When you’ve completed the activation form

You’ll receive an SMS and email to confirm your activation is underway.

 Your number should be active within 4 to 24 hours after activating.  If you make a request outside business hours, including Sundays and public holidays, we’ll process it on the next business day. If you are keeping your existing number, you can still use the number with your previous provider until the switch to us is complete.

When your Boost SIM is active, you’ll receive an SMS or email notification letting you know that your Boost Mobile service is ready to use. Learn how to manage your service at

Yes you can bring your number. Porting your number across to Boost Mobile service is easy. When activating your SIM, simply select the “Bring my phone number” tab. Fill in your details and we’ll sort it out with your previous provider.

 Your number should be active on Boost Mobile within 4 to 24 hours after activating.  If you make a request outside business hours, including Sundays and public holidays, we’ll process it on the next business day. You can still use the number with your previous provider until the switch to us is complete.

 If you are porting from Telstra to Boost Mobile, you will need a special blank Boost Mobile SIM. Please call 125 8881 (8am-9pm AEST, 7 days) and we will send one out to you.