Help & Support

SERVICE HELP

Message

us for help

We're here to help 7am-11pm AEST, 7 days.
Simply hit the Message Us button below.

SERVICE HELP

Boost Mobile

service FAQs

You’re question probably has an
answer, so check out our FAQ’s

SERVICE HELP

Message us

on Facebook

We’re here to help on Facebook Messenger anytime that suits you –
day or night, the team never sleep.

SERVICE HELP

Call us

by phone

You can call us from 8am-8pm (AEST) 7 days on:
- Boost customers: 125 8881 (When calling from a Boost/Telstra service)
- New customers: 1800 100 933 (When calling from a non-Boost/Telstra service)

MANAGE SERVICE

My Boost App

for iPhone

Recharge and manage your service 24/7
with the My Boost Mobile app.

MANAGE SERVICE

My Boost App

for Android

Recharge and manage your service 24/7
with the My Boost Mobile app.

REFURB HELP

Contact

Boost Refurbs

For help with Boost Refurbs please
email help@refurbished.boost.com.au
(7 days) between 9am-5pm and
you’ll usually receive a response
within one business day.

REFURB HELP

Refurbished

FAQs

Check out the Refurbished
Phone & Device FAQ's here.

TRADE-IN HELP

Questions?

We'd love to help.

You can reach us through the contact
form and we'll respond within 24 hours
or call us on 1300 981 361
(Monday - Friday 9am - 5pm AEST)

TRADE-IN HELP

Trade-in

FAQs

Check out the Trade-in FAQ's here.