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International calls and texts are included in some of or prepaid plans.
If you joined after 12 July 2016
The $40UNLTD+ and $50UNLTD+ plans include unlimited international calls and text to 10 countries; Canada, China, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, UK and USA.
If you are on the $10 or $30UNLTD+ plan or if you would like to call a country not included as part of your plan, you will need a $10 Bolt-On. You can purchase a $10 Bolt-On using your usual recharge method. Calling numbers internationally is more expensive than making calls within Australia. View international rates.
If you joined before 12 July 2016
Unless you have changed your offer, you will be on an offer called “UNLTD” this offer does not include any international calls or texts. To make international calls on the UNLTD offer, you’ll need to top up your $20ULTRA or $40UNLTD plan with a $10 Add-On. More information on Add-Ons.
If you would like international calls included in your plan (as detailed above) you can change your offer from “UNLTD” to “UNLTD Plus” Find out how to change your offer.
If your phone isn’t recharged for a period of 6 months it will be deemed inactive and your number will be redeployed.