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COMMON QUESTIONS

Boost Anytime Plus includes unlimited international calls to select countries on $30, $40 and $50 prepaid plans (until 25.02.19). On the $30 recharge you’ll get unlimited standard international calls to 10 countries plus 100 mins to standard numbers in 40 countries and 100 standard international texts to 50 countries. On $40 and $50 recharges you’ll get unlimited standard international calls to 15 countries plus 100 mins to standard numbers in 35 countries and 100 standard international texts to 50 countries. See international for full details.

If you’re on UNLTD Plus offer (joined Boost between 12 July 2016 – 31 October 2017 and have not changed to Anytime Plus)

The $40UNLTD+ and $50UNLTD+ plans include unlimited international calls and text to 10 countries; Canada, China, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, UK and USA.

If you are on the $10 or $30UNLTD+ plan or if you would like to call a country not included as part of your plan, you will need a $10 Bolt-On. You can purchase a $10 Bolt-On using your usual recharge method.  Calling numbers internationally is more expensive than making calls within Australia.

If you’re on UNLTD offer (joined before 12 July 2016 and have not changed your offer)

Unless you have changed your offer, you will be on an offer called “UNLTD” this offer does not include any international calls or texts.  To make international calls on the UNLTD offer, you’ll need to top up your $20ULTRA or $40UNLTD plan with a $10 Add-On.

If you joined Boost before 31 October 2017 and you have not changed your offer you’ll need to switch your offer to Anytime Plus™ to get these inclusions. If you change your offer you will lose any unused inclusions from your current recharge and you will not be able to change back to your previous offer. To change your offer, please use one of the following self-care options:

  • The Boost Mobile App, available now from the Google Play™ or App Store
  • Or Type care.boost.com.au into your browser
  • Or Dial #111#

Then click on ‘My offer’ in main menu and follow the ‘Change offer’ prompts.