Getting started with Boost is quick and easy! Before you begin, make sure you have:
✔️ Your Boost SIM serial number (found on the back of the SIM packaging)
✔️ A valid form of ID for verification
You can choose to:
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Bring your existing number from another provider (just keep your current SIM in your phone until the transfer is complete).
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Get a new Boost number if you don’t need to transfer your current one.
Steps to activate your Boost Prepaid service:
1️⃣ Go to http://boost.com.au/activate and select ‘Activate Prepaid’.
2️⃣ Enter your SIM serial number (found on the back of your SIM kit).
3️⃣ Choose to keep your existing number or get a new one.
4️⃣ Select your device type (mobile or data-only device).
5️⃣ Enter your ID details for verification.
6️⃣ Provide your contact details.
7️⃣ Choose your Boost plan and recharge amount.
8️⃣ Review everything and click ‘Activate’.
💡 How long does activation take?
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Most activations happen within 4 hours, but it can take longer.
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If you’re transferring your number, it will only happen during our operating hours.
How Do I Know When My Boost Service is Activated?
You'll know your Boost service is active when:
✔️ Your service with your previous provider stops working (if you transferred your number).
✔️ You receive a confirmation email or SMS from us.
How to Check If Your Boost SIM is Active:
1️⃣ Insert your Boost SIM into your phone.
2️⃣ Turn your phone off and back on.
3️⃣ If you see ‘Boost’ next to your signal bars, your service is live!
🔄 Still waiting? Try restarting your device every now and then. Most activations happen within a few hours, but some can take longer.
Need more info? Check out our activation guide.