How do I divert calls to Voicemail?
Call forwarding is your go-to move for redirecting incoming calls to a different number—whether you’re busy, out, or just need a break. And the best part? It’s built right into every unlimited call plan!
What’s Call Forwarding All About?
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Call Forward All Calls (Unconditional): Instantly sends every call to your chosen number.
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Call Forward No Answer: Forwards calls if you miss them after about 15 seconds.
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Call Forward Unreachable: Redirects calls if your phone’s switched off or if you’re out of network range.
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Call Forward Busy: Passes calls along when you’re already chatting on another call.
How to Set Up Call Forwarding
Option 1: Using Your Dial Pad
Most phones let you set this up directly via your dial pad. We recommend using manual codes to keep things crystal clear.
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To Turn On Call Forwarding:
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Open your dial pad like you’re about to make a call.
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Enter:
****[Forwarding Code][Phone Number]10#
Example for All Calls (Unconditional): **21_0400123456_10# -
Hit the call/send button.
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To Turn Off Call Forwarding:
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Open your dial pad.
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Enter:
##[Forwarding Code]#
Example for Call Forward Busy: ##67# -
Press the call/send button.
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To Check Your Call Forwarding Status:
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Open your dial pad.
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Dial:
*#[Forwarding Code]#
Example for Call Forward No Answer: *#61# -
Hit call/send to see your current status.
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Option 2: Using SMS (For Unconditional Call Forwarding Only)
Prefer texting? No problem—just send a message to 144.
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Turn On Unconditional Call Forwarding:
Text: CFU ON [phone number]
Example: CFU ON 0400123456
You’ll get a reply like: “CFU to ‘nominated number’ is enabled.” -
Turn Off Unconditional Call Forwarding:
Text: CFU OFF
You’ll see: “CFU is disabled.” -
Check Your Unconditional Call Forwarding Status:
Text: CFU Status
You’ll receive a status update (e.g., “CFU to 101 is enabled” or “CFU is disabled”).
Quick Call Forwarding Cheat Sheet
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All Calls (Unconditional): Code 21
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No Answer: Code 61
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Unreachable: Code 62
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Busy: Code 67
Just remember:
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Turn On: Dial ****[Code][Phone Number]10#
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Turn Off: Dial ##[Code]#
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Check: Dial *#[Code]#