Boost Customer Support should be your first point of contact. Our team can help with most enquiries, including activation, recharges, troubleshooting, and account support.  

As Boost Mobile is a brand of Telstra, there are some situations where we may ask you to visit a Telstra store, including: .

• ID verification 
• Changing the name on your account or service 

If a store visit is needed, we'll let you know. Find a Telstra store.