What is RCS and how does it work?

Rich Communication Services (RCS) messaging is rolling out to compatible devices from 16 November. It adds features such as high-quality photo and video sharing, read receipts and typing indicators when messaging between different device operating systems.

RCS works over Wi-Fi and mobile data, so you can continue messaging over Wi-Fi when mobile coverage is limited.

Boost Mobile is on the Telstra Mobile Network, RCS is enabled by default on the network. To use RCS, your device needs to be connected to Wi-Fi or mobile data.

What features does RCS include?

RCS enables a number of messaging features not available via SMS/MMS:

  • High-resolution media sharing – for sharing higher quality images and video.
  • Read receipts and typing indicators – for letting you know when messages have been read and when someone is typing a response. 
  • Improved security – end-to-end encryption to help keep your messages private. 
  • Wi-Fi messaging – allows you to send and receive messages over Wi-Fi. 
  • Group chats – for when chatting with multiple people. 
  • Branded sender verification for businesses – so you can identify when a message is from a verified business.

Frequently Asked Questions

Using RCS

No. RCS is included as part of messaging on eligible services. RCS messages use Wi‑Fi or mobile data. When you’re not connected to Wi‑Fi, they’ll use your mobile data and standard data charges may apply.

On Android devices

  1. Open the Google Messages app on your device
  2. Select the profile icon in the top right corner
  3. Select Message settings
  4. Choose RCS chats
  5. Turn RCS chats on or off.

As RCS compatibility expands more information on how to turn on RCS will be made available.

RCS messaging requires both the device and the mobile carrier to support RCS. If either the device or mobile carrier does not support RCS, messages will be sent using SMS/MMS instead.

If you have an older Samsung device that uses the Samsung Messages app, you may need to switch to or install Google Messages to use RCS messaging.

Yes, RCS uses Wi-Fi or mobile data. If you have an International Roaming Pack and aren’t connected to Wi-Fi, RCS will use data from your pack.

About RCS

While RCS offers many advanced features, some text animations and message effects may not be supported in Carrier RCS.

Yes, RCS supports end-to-end encrypted messaging that helps improve privacy. RCS also supports various scam prevention algorithms.