Activate your SIM

SIMs Help

Getting started with Boost is quick and easy! Before you begin, make sure you have:

  • Your Boost SIM serial number (found on the back of the SIM packaging)
  • valid form of ID for verification

You can choose to:

  • Bring your existing number from another provider (just keep your current SIM in your phone until the transfer is complete).

  • Get a new Boost number if you don’t need to transfer your current one.

Steps to activate your Boost Prepaid service:

  1. Go to http://boost.com.au/activate and select ‘Activate Prepaid’
  2. Enter your SIM serial number (found on the back of your SIM kit)

  3. Choose to keep your existing number or get a new one
  4. Select your device type (mobile or data-only device)
  5. Enter your ID details for verification
  6. Provide your contact details
  7. Choose your Boost plan and recharge amount
  8. Review everything and click ‘Activate’

How long does activation take?

  1. Most activations happen within 4 hours, but it can take longer.
  2. If you’re transferring your number, it will only happen during our operating hours.

How do I know when my boost service is activated?

You'll know your Boost service is active when:

  • Your service with your previous provider stops working (if you transferred your number)
  • You receive a confirmation email or SMS from us.

How to Check If Your Boost SIM is Active:

  1. Insert your Boost SIM into your phone
  2. Turn your phone off and back on
  3. If you see ‘Boost’ next to your signal bars, your service is live!

Still waiting? Try restarting your device every now and then. Most activations happen within a few hours, but some can take longer.

Need more info? Check out our activation guide.