International Roaming

The Boost International Roaming Packs are available for use in 42 countries. See list of countries. 

There are 3 different International Roaming pack options that range in expiry from 3 days to 14 days and have different levels of inclusions across data, calls and text. All packs have access to the 42 included destinations. 

The best way to purchase an International Roaming pack is through the My Boost app. Once you’re in the My Boost app, select your service and scroll down to Available Extras. You can then select the International Roaming Packs option and proceed to purchasing a pack. 

We recommend you download the My Boost app before you go overseas. Your roaming pack will become active as soon as you purchase it.

You will not be able to purchase an International Roaming pack using the Recharge option on the Boost website when you are overseas. If you choose to purchase a pack when you’re still in Australia, you will be able to purchase via the Boost website, but your pack will become active immediately so some of your expiry will be used up when you’re in transit. 

No. You don’t need to have an active recharge to be able to purchase an International Roaming pack.

International Roaming is automatically turned on for all Boost customers so if you’re going overseas, you don’t need to adjust any settings or turn anything on within the My Boost app. Everything has already been done for you. 

However, you may need to adjust some device settings on your mobile phone settings in your phone if you have manually disabled roaming. You can check this in the Settings app of your phone.

The My Boost app will show all the usage of your current International Roaming pack, including your calls, text and data usage and your remaining expiry. 

You’ll also receive an SMS from Boost to notify you when you’ve used 50%, 85% and 100% of your inclusions. These SMS are free to receive. 

Yes you can stack International Roaming packs, meaning you can have activate multiple active packs at once. The pack that has the soonest expiry will be used first.

For example, if you have a pack that expires on the 10th and another pack that expires on the 15th, the pack that expires on the 10th will be used first and then it will switch to using the inclusions of the second pack. 

International Roaming packs will expire on the applicable expiry date regardless of whether all the inclusions have been used or not. Unused data and other inclusions will not roll over.

International Roaming pack expiry dates can be viewed in the My Boost app. The pack will expire at the same time that it was purchased. For example, if the pack was purchased at 10am then it will expire on the relevant date at 10am. The purchase date and time will be shown in AEST and won’t be adjusted to the local time zone. 

Yes, you can access MessageBank via the SMS Call Back function.

To access, text the letter ‘M’ to +61101 (101). This is a free SMS.

You will then receive a call from MessageBank (call will come from +61 418 707 101) where you can listen to their voicemails.

Retrieving/listening to messages from Messagebank will be deducted from your pack’s call allowance.

You can contact Boost Mobile when you’re overseas by calling +61 439 125 881. You don’t need an International Roaming pack or an active recharge to call this number. 

You can also message us on the Boost website. Please note that accessing the Boost website overseas will incur data costs so you will be required to either be connected to Wi-Fi or have an active prepaid overseas roaming International Roaming pack. 

Our Boost Facebook team is here to support 24x7 so you can also message the Boost Mobile Australia Facebook page.

International roaming allows you to continue to use your Boost Mobile service when traveling in eligible  destinations. With a prepaid roaming add on, your phone can connect to an overseas network, enabling you to make incoming and outgoing calls, send texts, and use data abroad.

To get started, simply add an international roaming pack to your service before departing Australia. Depending on your mobile phone, you may need to adjust your international roaming settings before you travel to ensure seamless connectivity in your chosen destination.

Activate your international roaming pack by following our simple 3-step process:

1. Download the My Boost app
2. Select recharge in the bottom footer of the app
3. Select extras for international roaming packs

You can check your data usage in the My Boost app.

By default, international roaming is enabled for all Boost customers. If you wish to use roaming services while abroad, you can easily activate it by purchasing an international roaming pack.

However, if you want to avoid using international roaming when traveling overseas, simply don’t purchase an international roaming pack. The advantage of using a prepaid service is that you pay in advance, avoiding international roaming rates and ensuring you won't encounter any unexpected bills while abroad.

Prepaid mobile plans with international roaming packs International roaming packs are the best way to stay connected overseas. You'll get mobile data, some texts, and even call minutes to stay in touch with your loved ones, like speaking to Gran. It's a hassle-free solution to ensure you stay connected without incurring excessive roaming charges.

Avoid the stress of buying a local SIM on arrival and SIM swapping throughout your trip. Simply purchase your prepaid overseas roaming pack before departing Australia so you can kickstart your holiday as soon as you land.

The best international roaming prepaid plan for you depends on your specific needs and usage preferences. We provide a variety of options with varying expiry periods and inclusions to cater to different requirements. To find the most suitable plan, take a look at the plans above, which provides detailed information about the inclusions offered by each pack.