Set & forget with Auto Recharge
With auto recharge your phone will automatically recharge on expiry so you don’t need to worry about recharging. Get on with more important stuff and let us recharge for you - set up auto recharge today!
Common Questions
When is my Auto Recharge Processed?
Your auto recharge will generally take place early in the morning.
Will I continue to get Data Rollover?
Just like a normal recharge, if your previous recharge includes rollover data, any unused data will automatically rollover to your next recharge.
What happens if I recharge in-between Auto Recharge cycles?
If you recharge before your auto recharge and that recharge changes the expiry date of your unlimited talk and text inclusion, we’ll push out your auto recharge to occur on the new date of your unlimited talk and text inclusion.
If you recharge in-between your next auto recharge, and the date of your unlimited talk & text inclusion doesn’t change (e.g. recharge with an Extra or Add On), then your auto recharge will renew on the original date.
What happens If my card has insufficient funds?
Your auto recharge won’t be processed, and you may be charged a fee by your financial institution.
You’ll need to contact your financial institution or try another payment method. If you have set up an expiry based auto recharge, you’ll need to recharge within 5 days, otherwise your auto recharge will be cancelled. We’ll also send you a text to let you know.
If you use another payment method, you have the option to:
Enter your new credit or debit card detail, then select save and set up a ‘4-digit recharge pin’ or Make a one-off recharge.
If you choose option 1, your future auto recharges will use this payment method.
If you choose option 2, your future auto recharge will use the original payment method you saved.
What happens If my Auto Recharge fails for another reason?
If your auto recharge can’t be processed for another reason, please check that your credit or debit card details are correct and has not expired.
If you have set up an expiry based auto recharge, you’ll need to recharge within 5 days, otherwise your auto recharge will be cancelled. We’ll also send you a text to let you know
If you use another payment method, you have the option to:
save it and set up a ‘4-digit recharge pin’ orMake a one-off recharge
If you choose option 1, your future auto recharges will use this payment method.
If you choose option 2, your future auto recharge will use the original payment method you saved.
If you still need help, you can call 125 8881 from your Boost phone.
Will I still get low credit & expiry SMS notifications?
Yes, you’ll still receive these SMS notifications.
How do I cancel my Auto Recharge?
To cancel, select auto recharge on the recharge tab in the My Boost Mobile app and follow the prompts.
If you are on one of our older plans, you can cancel your auto recharge by calling 1258881.
What happens if I transfer my number to another provider?
If you transfer your number to another carrier, we will automatically cancel your auto recharge.