Support Article

How do I bring my number to Boost?

Transferring your number to Boost Mobile service is easy.

Simply head to activate and choose ‘keep existing number'. You do not need to contact your previous provider. We’ll sort that out with them.

Please keep your old SIM in your phone until you’ve completed the activation form, as you’ll be sent an SMS to verify you have access to the phone number that is being transferred.

Your number should be active on Boost Mobile within 4 to 24 hours after activating. If you make a request outside business hours, including Sundays and public holidays, we’ll process it on the next business day. You can still use the number with your previous provider until the switch to us is complete.

If your number has not moved across to Boost within 24 hours or you experience issues during the porting process, Message us here

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