Wi-Fi Calling
Does Boost support Wi-Fi Calling?
Wi-Fi calling enables you to make calls using a fixed Wi-Fi connection from your compatible Boost phone when you ...
Included Calls
What types of calls are included in Boost plans?
All our plans include unlimited calls and text to standard national numbers, which means you can c...
Manage your service
How to manage your service
The easiest way to manage your service is in the My Boost Mobile app.
With the My Boost Mobile app you can recharge, set...
Stream Apple Music data free
Can I stream Apple Music data free?
Boost Mobile no longer offers Data Free streaming with Apple Music.
To find out more about what is included in ...
MMS Inclusions
Is MMS included my plan?
Yes! MMS is included in all Boost Mobile plans as part of your unlimited standard national calls & text inclusions.
I...
Recharge History
How do I see my recharge history?
You can see your recharge history in the My Boost Mobile app.
Simply open the My Boost Mobile app and sign in wi...
SIM Card Error
How can I fix my SIM card error?
There are a number of reasons that you are experiencing a SIM card error.
If your SIM is not installed properly, t...
Check for service disruptions
How to check for outages or service disruptions
If you are unable to use your Boost Mobile to send SMS, make calls or get online, it may be due t...
Need a Little Extra Data on Your Boost Mobile Plan?
Need a little Extra data?
Extras are perfect for those times that you need just a bit more on top of your current recharge. You can grab one ...
Boost Mobile Data: What Gets Used First
Which data gets used first, bonus data or regular data?
Your bonus data is used first, followed by your regular recharge data and then any rollover...
Check Bonus or Boost Rollover Data
How do I check my bonus or rollover data?
You can check your bonus and rollover data using the Boost app or your phone.
To check bonus/rollover da...
How To Recharge With Boost Prepaid
How do I recharge?
There are four ways to recharge with Boost.
On our app
Online
Dial #111# from your phone
You can pay with a credit card, PayP...
How to Setup Boost Auto Recharge
How do I set up Auto recharge?
With auto recharge your phone will automatically recharge on expiry so you don't need to worry about recharging.
How...
Boost Balance & Usage Check
How do I check my balance and usage?
You can check your balance and usaging using the My Boost Mobile app or your phone.
To check your balance and...
Boost Mobile International Roaming
How do I use my phone overseas? Can I use International Roaming?
International roaming is not available on your Boost Mobile service.
However, we a...