Support in times of need
We have a range of support services to help you in tough times. For more information visit the Telstra support hub.
Help & Support
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Help during troubled times
Boost is a brand of Telstra. Boost Mobile customers are eligible for all support options provided by Telstra Limited. Choose from the options below to access Telstra support resources and specialist teams.
Domestic and family violence support
If you're experiencing domestic and family violence, we can help you stay safely connected.
Priority Assistance
If you or someone living with you depends on a functioning home phone due to a life threatening medical condition, we prioritise the repair.