Keeping you connected is our priority. Unfortunately, due to COVID-19 restrictions, we are experiencing longer that usual customer service wait times. Thank you for your patience while we work to improve it.

HELP & SUPPORT

Got a question? You’ll find the answer here, or you can Message us for support.

NEED SOME
HELP?

The best way to get in touch if you need help is to Message us. The team are available 7am-11pm AEST, 7 days..

CHECK OUT
OUR FAQs

If you’re activating, recharging, managing your service or have a puzzling question, we’ve got the answer for you!

REAL TIME COVERAGE UPDATES FOR YOUR AREA

DOWNLOAD
OUR APP

Check your usage and balance, set up Auto Recharge and access help.

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COMMUNITY
FORUM

Got a question about your service? Need some advice?
Ask our community…

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ASK A QUESTION?

CONTACT

The quickest & easiest way to get in contact is to Message Us (7am-11pm AEST, 7 days). Simply click the Message us button above.

Alternatively, you can give us a call on:
Boost customers: 125 8881
New customers: 1800 100 933
Due to COVID-19 restrictions, our call centre has reduced capacity and we are experiencing longer that usual wait times.
Thank you for your patience while we work to improve it. If your query is urgent, please Message us