Welcome to Boost Mobile
Let's start by downloading the My Boost Mobile App
Everything you need to manage your account is right here. You can recharge, set up auto recharge, check your balance, get help and more.
Android My Boost App
How to recharge
Download the My Boost Mobile app
Manage your services, get help and more!
Quick Recharge
For the times that you just want to recharge.
Sign in Online
Keep an eye on your balance, recharge and more from the comfort of your desktop, laptop or mobile.
Auto Recharge
With auto recharge your phone will automatically recharge on expiry so you don't need to worry about it.
Setting up the basics
SETUP AND PERSONALISE YOUR VOICEMAIL
Dial 101 and follow the prompts for:
- Mail box set-up: - Dial 3
- For greetings: - Dial 1
- For name recordings: - Dial 2
- For PIN changes: - Dial 3
- For auto play status: - Dial 4
- For other mail box options: - Dial 5
- Help: - Dial 8
WANT TO EXTEND YOUR RINGTONE?
See your options below:
- 30 Second ringtone: - Dial 3
- 15 Second ringtone: - Dial 1
- 05 Second ringtone: - Dial 2
VOICEMAIL & MESSABANK
To divert your calls:
- Dial *62*101# divert to 101 when unreachable
- Dial *62*101# divert to 101 when busy
VOICEMAIL & MESSABANK
To divert your calls:
- Dial #61# Cancel divert when unanswered
- Dial #62# Cancel divert when unreachable
- Dial #67# Cancel divert when busy
- Dial #002# Cancel MessageBank and enable Message2Txt.
SETUP FOR ANDROID
- Go to View all applications
- Tap settings
- Tap Add Account
- Select email
- Enter your log-in details
Received an error message? Contact your email provider, they should be able to help you trouble shoot.
SETUP FOR IOS
- Open the settings app
- Scroll down to Mail, Contacts & Calendars
- Tap Add Account
- Simply pick your email provider from the list
- Enter the requested details
If your provider is not listed you’ll need to manually input the server and login details. Your email provider should be able to help you troubleshoot.
Want to call overseas? All our recharges of $35+, have unlimited standard international calls to 20 selected destinations included, as well as extra call minutes to 30 selected destinations and text to any country in the world.
See which destinations are included.
Still need help? Contact us
Coverage: 5G is rolling out in selected areas and available with a compatible device. In non-5G coverage areas, you'll automatically switch to our fastest available 4G. Check our mobile coverage page.
Speed caps: Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination. Download speeds are capped on our 4G and 5G networks on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Rollover unused data to use within your next recharge when you recharge $28, $39, $49, $59 or $74 before expiry.
Unlimited Calls and Texts includes national calls and text (SMS & MMS) to standard national numbers. Excludes calls and texts (inc. MMS) to international numbers, and premium numbers (e.g. 19xx numbers), operator assisted calls (most 12xx numbers), diverted calls and all use overseas. Includes unlimited calls to domestic satellite numbers. Our FairPlay policy (PDF 227 KB) applies.
UNLTD International calls includes calls from Australia to standard numbers in the selected countries. 300/1200/3600 mins includes calls to standard international numbers from Australia. 300/1200/3600 texts include standard texts (SMS & MMS) to eligible countries. Both exclude premium services and video calls. Includes 5 mins of calls to international satellite numbers. For a complete list of included calls and destinations go to International Calls from Australia.
Plan International inclusions:
- Offers: Online only offers, valid on SIM purchases and for new activations only. SIM includes first recharge; discount does not apply to subsequent recharges. Limited to one promotional item per customer. See individual offer plan card for more details.
