TELSTRA PROPOSED CORPORATE RESTRUCTURE

More information and FAQ’s for Boost customers.

 

In November 2020, our partner Telstra announced a proposed internal corporate restructure, including establishing a new holding company and transferring certain assets to new subsidiaries.

Subject to shareholder and court approval, Telstra expects the corporate restructure to be completed by 1 January 2022.

Boost Mobile Prepaid telecommunications services are currently provided by Telstra Corporation Limited.

 

As a Boost Mobile customer, there will be no impact to your service, inclusions, coverage, or the support you currently receive from us as a result of Telstra’s restructure.

 

The only change is that after the restructure, your Boost Mobile telecommunications services and the personal information we hold about you will be transferred from Telstra Corporation Limited to the new entity, Telstra Limited. Telstra Limited’s details are:

Telstra Limited
ABN 64 086 174 781
Level 41, 242-282 Exhibition St, Melbourne 3000

 

We’ll aim to let you know when the restructure is complete and Telstra Limited begins providing your service on the day it occurs.

 

For more information, see Telstra’s legal restructure FAQs below. If you have feedback about the legal restructure or a question that is not covered in the FAQs below, please contact us on 125 8881 between 8am – 8pm AEST 7 days.

 

All SMS or email communications you receive from us about these changes, were sent on behalf of Telstra Corporation Limited and Telstra Limited.

Frequently Asked Questions

You have received this message because Boost Mobile prepaid telecommunication services are currently provided by
Telstra Corporation Limited.

However, after the restructure, your service will be provided by a new entity, Telstra Limited.

The proposed legal restructure involves a scheme of arrangement to establish a new holding company for the Telstra group, with three main separate legal entities sitting directly beneath it:

1. Telstra Limited, which would continue to focus on how Telstra creates and innovates products and services for customers and delivers the best possible customer experience, including maintaining its significant network leadership. Telstra Limited would also own the active parts of the mobile network, including the mobile network and spectrum assets. Telstra Limited will be the legal entity providing Boost Mobile Prepaid telecommunications services after the Restructure.

2. InfraCo Fixed, which would own and operate Telstra’s passive or physical infrastructure assets: the ducts, fibre, data centres, and exchanges that underpin Telstra’s fixed telecommunications network.

3. InfraCo Towers, which would own and operate Telstra’s passive or physical mobile tower assets. On 30 June 2021, Telstra announced it had entered into a strategic partnership with a consortium to unlock the value in these assets. Please see the public announcement for more information

Following the implementation of the legal restructure, Telstra also intends to establish its international business under a separate subsidiary, which would own and operate its international passive and active infrastructure assets, including subsea cables.

The legal restructure is designed to help Telstra to create additional value for shareholders. The way it will do this is by increasing the focus on each business in the Telstra group individually. This is to enable Telstra to better realise the value of our infrastructure assets, take advantage of potential monetisation opportunities and create additional value for shareholders.

Telstra will still be the same telecommunications company that has been connecting Australians for more than 100 years, except it will be structured in a way that will deliver the best outcomes for the Telstra Group as a whole.

The challenges and disruptions of the last 12 months have reinforced three things. Firstly, the increasing value of infrastructure assets globally; secondly, the importance of the digital economy, not only to business but to the whole of Australia and its economic recovery; and thirdly, the dependence of the digital economy on telecommunications infrastructure.

As businesses and homes become increasingly digitised, our dependency on connectivity is only going to increase. Telstra’s proposed new legal structure reflects this and will help support the foundation for it – one that is in the interests of Telstra’s customers (including Boost customers), its partners (like Boost Mobile), shareholders, employees, and the country overall.

Subject to obtaining shareholder and court approval, Telstra expects the restructure to be completed by 1 January 2022.

The Court hearing to consider (and if appropriate, approve) the legal restructure is likely to be held later in 2021. Telstra will publish a notice of that Court hearing on its website and in newspapers in advance of the hearing.

As a Boost Mobile customer, nothing about your service, account, inclusions, or coverage will change. You don’t need to do anything. You’ll continue to interact with Boost as you always have.


The only change for you will be that after the restructure, your services that are currently provided by Telstra Corporation Limited will be provided instead by the new entity Telstra Limited.

There’s nothing you need to do. We’ll aim to let you know when the restructure completes and Telstra Limited starts providing your service on the day that this occurs.

To complete the restructure, Telstra needs Federal Court approval. To help with the federal court approval, Telstra needs to formally notify all customers about the proposed change and give you the opportunity to provide feedback and raise any concerns. So this note you’ve received from us is just us letting you know the internal transfer is taking place within the Telstra group. Telstra will also place notices in newspapers confirming details of the Court hearing where they will seek approval. We will also contact you again when the change is completed

The personal information we hold about you will be transferred internally within the Telstra Group and will continue to be handled in accordance with the Telstra Privacy Statement which is available at telstra.com.au/privacy.

This is a legal requirement. We need to let you know on behalf of both companies within the Telstra Group that the change is taking place, so the message is from both Telstra Corporation Limited (which currently provides your Boost service) and from Telstra Limited (which will provide your Boost service after we complete the internal transfer).