Telstra Proposed Corporate Restructure

Telstra corporate restructure

More information and FAQs for Boost customers.

In November 2020, our partner Telstra announced a proposed internal corporate restructure, including establishing a new holding company and transferring certain assets to new subsidiaries.

Boost Mobile Prepaid telecommunications services are currently provided by Telstra Corporation Limited.

As a Boost Mobile customer, there will be no impact to your service, inclusions, coverage, or the support you currently receive from us as a result of Telstra’s restructure.

The only change is that on 1 January 2023, your Boost Mobile telecommunications services and the personal information we hold about you will be transferred from Telstra Corporation Limited to the new entity, Telstra Limited. Telstra Limited’s details are:

Telstra Limited
ABN 64 086 174 781
Level 41, 242-282 Exhibition St, Melbourne 3000

For more information, see Telstra’s legal restructure FAQs here.

Things you need to know

All data offers are valid for new customers only who activate a value SIM first recharge is included) or $2 SIM and recharge for the first time by 21 October 2024. $35-$70 More

Data offers: Data offers are valid for new customers only who activate a value SIM (includes first recharge) or $2 SIM and recharge for the first time from 5 August 2024 - 22 October 2024.

$35 SIM sale: Online only offer, valid on $35 SIM purchases and for new customers only. SIM includes first recharge; discount does not apply to subsequent recharges. Limited to one promotional item per customer. Offer valid from 12.01am 13 August 2024 and ends 11.59pm (AEST) 30 September 2024

$45 SIM sale: Online only offer, valid on $45 SIM purchases and for new customers only. SIM includes first recharge; discount does not apply to subsequent recharges. Limited to one promotional item per customer. Offer valid from 12.01am 3 September 2024 and ends 11.59pm (AEST) 7 October 2024.

$35-$365 Recharge/SIM: Activate or first recharge by 22 October 2024.

250Mbps/150Mbps speed cap: Speed cap applies to 4G and 5G networks. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors that affect typical speeds include location, distance from base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

5G is rolling out in selected areas and available with a compatible device. In non 5G coverage areas, you'll automatically switch to 3G or 4G.

Rollover unused data to use within your next recharge when you recharge $22, $35, $45, $55 or $70.

UNLTD® Calls and Texts includes national calls and text (SMS & MMS) to standard national numbers. Excludes calls and texts (inc. MMS) to international numbers, satellite and premium numbers (eg. 19xx numbers), operator assisted calls (most 12xx numbers) and all use overseas.

UNLTD International calls includes calls from Australia to standard numbers in the selected countries. 300/1200/3600 mins includes calls to standard international numbers from Australia. 300/1200/3600 texts includes standard texts (SMS & MMS) to eligible countries. Both exclude premium services and video calls. For a complete list of included calls and destinations go
to boost.com.au/international

$35 - $70 Recharge/SIM pack includes the following international inclusions: Unlimited international standard calls to the following 20 destinations: Brazil, Canada, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, Netherlands, New Zealand, Singapore, South Korea, Taiwan, Thailand, United Kingdom, USA, Vietnam. Plus 300 mins of standard calls to the following 30 destinations: Argentina, Austria, Bangladesh, Cambodia, Chile, Colombia, Denmark, Finland, Greece, Iran, Iraq, Israel, Italy, Kuwait, Mexico, Nepal, Norway, Pakistan, Peru, Philippines, Poland, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Spain, Sri Lanka, Sweden, UAE. Plus 300 standard texts to eligible countries.

$230 Recharge/SIM pack includes the following international inclusions: Unlimited international standard calls to the following 20 destinations: Brazil, Canada, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, Netherlands, New Zealand, Singapore, South Korea, Taiwan, Thailand, United Kingdom, USA, Vietnam. Plus 1200 mins of standard calls to the following 30 destinations: Argentina, Austria, Bangladesh, Cambodia, Chile, Colombia, Denmark, Finland, Greece, Iran, Iraq, Israel, Italy, Kuwait, Mexico, Nepal, Norway, Pakistan, Peru, Philippines, Poland, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Spain, Sri Lanka, Sweden, UAE. Plus 1200 standard texts to eligible countries.

$300 Recharge/SIM pack includes the following international inclusions: Unlimited international standard calls to the following 20 destinations: Brazil, Canada, China, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, Netherlands, New Zealand, Singapore, South Korea, Taiwan, Thailand, United Kingdom, USA, Vietnam. Plus 3600 mins of standard calls to the following 30 destinations: Argentina, Austria, Bangladesh, Cambodia, Chile, Colombia, Denmark, Finland, Greece, Iran, Iraq, Israel, Italy, Kuwait, Mexico, Nepal, Norway, Pakistan, Peru, Philippines, Poland, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Spain, Sri Lanka, Sweden, UAE. Plus 3600 standard texts to eligible countries.

Boost Extras: An active recharge is required to use a $5 or $20 Data Pack. Service provided by Telstra Limited ABN 64 086 174 781. For personal use only. Telstra Fair Play Policy applies. For full consumer advice including Critical Information Summaries and Privacy Policy, please click here. Telstra will be switching off 3G in 2024. After switch off you will still be able to access the Telstra Mobile Network provided your handset is 4G voice enabled and 4G 700MHz compatible. Find out more.

Roaming: Available in 40 countries. Your pack is active from the time of purchase and will expire at the same time on the last day. Call minutes include incoming & outgoing calls. Included calls and texts exclude premium, satellite and video calls and messages. Terms of use

Need help paying for your mobile service? Boost Mobile is brought to you working in partnership with Telstra. If you’re finding it difficult to pay for your mobile services, Telstra can help see you through difficult times. For more information see Telstra’s Payment Assistance Policy or using the Boost Mobile app, via the Payments tab.

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Telstra corporate restructure

More information and FAQs for Boost customers.

Things you need to know