How do I remove the eSIM profile from my device?
You can remove a digital eSIM profile from a device before disposing, reselling or trading in the device. A profile can be restored any time using the My Boost Mobile App, but you can't remove it remotely.
Important:
Removing your eSIM profile from a device does not cancel a service or charges. Contact us if you wish to cancel your service.
To remove an eSIM profile from your device
- Go to Settings
- Choose Mobile Data or Network & Internet, depending on your phone
- Select the SIM or service you want to remove
- Go to Remove Mobile Data Plan or Erase SIM, depending on your phone.
Steps may vary based on your operating system, so check the device manufacturer’s instructions.