Support Article

How do I remove the eSIM profile from my device?

You can remove a digital eSIM profile from a device before disposing, reselling or trading in the device. A profile can be restored any time using the My Boost Mobile App, but you can't remove it remotely.


Removing your eSIM profile from a device does not cancel a service or charges. Contact us if you wish to cancel your service.

To remove an eSIM profile from your device

  1. Go to Settings
  2. Choose Mobile Data or Network & Internet, depending on your phone
  3. Select the SIM or service you want to remove
  4. Go to Remove Mobile Data Plan or Erase SIM, depending on your phone.

Steps may vary based on your operating system, so check the device manufacturer’s instructions.