Support Article

How to check for outages or service disruptions

If you are unable to use your Boost Mobile to send SMS, make calls or get online, it may be due to a disruption to Boost Mobile services. These issues can range from hardware faults to outages or scheduled maintenance on the Telstra Mobile Network infrastructure.

Click here to check if there is an outage or service disruption in your area. 

On this page you'll find updates on issues affecting our services across the country and where possible, provide an estimate restoration time so you know how long it will be until services are back up and running. 

If there are no known issues in your area, please contact us. The easiest way to get in touch is to Message us from our Help page. 

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