Support Article

Can I switch my physical SIM card to an eSIM, and vice versa?

You can switch your existing Boost Mobile service between a physical SIM and eSIM at any time without charge from the My Boost Mobile App.

Switch from physical SIM card to eSIM

With all things eSIM, your phone needs to be compatible.

Then all you need to do is jump onto the My Boost Mobile app, and there two different ways to do it within the app.

Services tab

  1. On the services homepage, tap the service you want to switch
  2. Scroll down to the bottom and tap ‘Transfer or restore eSIM’.
  3. Follow the prompts and you'll be binning your SIM card in no time.

Get help

  1. Tap Get help and select your service number
  2. Select set up or manage eSIM
  3. From here, we'll guide you through the process and you'll be physical SIM-less in a few minutes.


If you can’t access the app, contact us for assistance.

Switch from eSIM to physical SIM card

To switch back to a physical SIM card, you’ll need to order a replacement SIM. See How do I get a replacement SIM for more information on how to order a replacement.