How long will it take to receive my online order?

Subject to stock availability and your delivery location, you should receive your order within the following business days:

  • Metro – Sydney, Melbourne, Adelaide, Perth, Canberra, Darwin, Hobart & Brisbane (all capital cities) if your order is placed by 4pm you will receive it the next business day.
  • Non-Metro Areas 2-5 business days.
  • Regional/Rural/Remote areas – 2-7 business days.

For security reasons, you’ll need to show the same ID you used to order online when accepting your delivery from the courier.

If you are not at home when your order is delivered it will be taken to Australia Post and you will have to make arrangements (at your cost) to collect it. A  card will be left with details of where your order is and your order number, which you can track by visiting here.

If you receive an order and have any issues, please Message us. Please ensure you enter the correct delivery address and contact details. Boost mobile will not be held responsible for items that are shipped to an address you submitted incorrectly. You will be given the opportunity to review and confirm your address on the review section of the website. If this is not noticed until after your order is finalised, please contact us. If your order has been dispatched before you notify us, you may be charged an additional fee for re-directing the order.