Request A Refund
How do I request a refund?
If you made a purchase on the Boost website
If you believe you’ve been incorrectly charged and would like a refund, plea...
Boost Delivery: Online Orders & Shipping
How long will it take to receive my online order?
Our new phones and SIMs are shipped by our partner Telstra. If you place your order on a business...
Purchase a SIM: Find a Boost Retailer
How do I purchase a SIM?
There are two ways to get your hands on a Boost SIM:
In our online shop.
At your local Boost Retailer.
Boost currently s...
Cancel A Boost Mobile Order
How do I cancel an order?
If you have any questions regarding your order, please Message us.