Request A Refund

Account & Settings
How do I request a refund? If you made a purchase on the Boost website If you believe you’ve been incorrectly charged and would like a refund, plea...

Boost Delivery: Online Orders & Shipping

Help & Support
How long will it take to receive my online order? Our new phones and SIMs are shipped by our partner Telstra. If you place your order on a business...

Purchase a SIM: Find a Boost Retailer

Getting Started
How do I purchase a SIM? There are two ways to get your hands on a Boost SIM: In our online shop. At your local Boost Retailer. Boost currently s...

Cancel A Boost Mobile Order

Help & Support
How do I cancel an order?  If you have any questions regarding your order, please Message us.